Does your Raster® braille system need repair?
Just complete and print our premade packing slip with a description of your pen’s issues and include it with the package.
Accent Signage Systems
Attn: Braille Department
5409 Hamlet Dr.
Findlay, OH 45840
Frequently asked questions about repairs
How much do repairs cost for Raster® Pens?
Simple repairs cost $80, more complex repairs cost $300.
How much do repairs cost for universal Raster® Braille tool?
Email firstname.lastname@example.org for a quote on how much your repair will cost.
How long do repairs take?
We know you need your equipment to complete projects, and that’s why we’re dedicated to getting your repairs done as quickly as possible. For the latest model of our Raster® Pen, repairs typically take 3-5 business days depending on the issue. Older models of our Raster® Pen (serial numbers beginning with “D” or “G”) can take between 7-10 business days to repair depending on the issue and part availability.